Reservations Department

The reservations department can be reached daily, from 7:00 to 23:00, Greek time. Our staff will be more than happy to assist you and give you all the necessary information.

Contact us

To book seats on Aegean Airlines flights or flights operated in cooperation with other airlines (Lufthansa, Brussels Airlines, Tap Air Portugal).

To issue an e-ticket.

For information on flights, fares, as well as new services.

For tickets/bookings changes or cancellations.

To find out the telephone numbers and addresses of our offices.

To redeem your Miles&Bonus miles for tickets or car rental.

To use points on your Alpha Bank ‘Bonus’ Card to purchase a ticket.

For special services – children travelling alone, pets, persons with special needs.

For any information regarding your journey.
Ιf tickets are purchased through our reservations department or airport offices in Greece, a service charge of €14 for domestic flights and €20 for international flights will be charged (per ticket). For tickets purchased through our international offices, the following charges will apply: Germany - €20, Italy - €20, Cyprus - €17, Bulgaria - €15, Romania - €25, Egypt - 200 EGP for economy class tickets and 200 EGP for business class tickets. For tickets purchased through our website, a service fee of €6 per passenger is applied.

When refund of either fare or taxes occurs, then a refund fee of €14 for domestic flights & €20 for international flights will be charged.

If a passenger fails to occupy reserved space, the carrier will cancel all other reservations held by such passenger for continuing or return space. Carriers are not liable for such cancellation, but will refund in accordance with Voluntary Refund provisions (IATA Passenger Air Tariff regulation, chapter 8, paragraph 12).

Tickets are personal and not transferable. Names on tickets may under no circumstances be altered (IATA Passenger Air Tariff regulation, Part 1, chapter 13.2, paragraph 13.2.2).


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